Privacy Policy

Thank you for visiting the The Proper Prop Shop website. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or interact with our services to comply with the Protection of Personal Information Act 4 of 2013 (“POPI”).


For the purposes of this Privacy Policy:


Account means a unique account created for You to access our Service or parts of our Service.


Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Proper Prop Shop, 27 Frans Odendaal st, Weavind Park, Pretoria, 0184.


Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.


Country refers to: South Africa.


Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.


Personal Data is any information that relates to an identified or identifiable individual.


Service refers to the Website.


Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.


Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).


Website refers to The Proper Prop Shop, accessible from


You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Information We Collect

We may collect the following types of personal information from you when you use our website:


  • Contact and Shipping Information: Your name, email address, phone number, physical and/or delivery address.
  • Information You Provide: Any information you voluntarily submit to us through contact forms, email, or other communication channels.
  • Usage Data: Information about your interactions with our website, such as IP address, browser type, operating system, and browsing history.
  • Cookies and Similar Technologies: We may use cookies and similar technologies to collect data about your online activity.


You warrant that the information you provide is accurate, current, true and correct and that it does not impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.


Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile.

How We Use Your Information

We may use your personal information for the following purposes:


  • To provide and personalize our services.
  • To communicate with you and respond to your inquiries.
  • To send you updates, newsletters, and promotional materials (if you have consented).
  • To improve our website and services.
  • To comply with legal and regulatory requirements.


We will retain your Personal Information for as long as is necessary to achieve the purpose for which this information was collected or subsequently processed. If your Personal Information is used for more than one purpose, we will retain it until the purpose with the latest period expires but we will stop using it for the purpose with a shorter period once that period expires.


We will not use your Personal Information for any other purpose without your permission.

Data Sharing

We may share your personal information with the following parties:


  • Service Providers: We may engage third-party service providers to assist with website operation, maintenance, and analytics.
  • Legal Obligations: We may disclose your information when required by law, regulatory authorities, or legal processes.
  • Business Partners: We may share information with business partners or affiliates as necessary to provide our services.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.

Your Rights

Having provided adequate proof of your identity, you have the right to:


  • View, correct and/or amend your Personal Information we process. Please note that as a registered user, you can do this through your user account for the Personal Information reflected therein.
  • Request a record or description of your Personal Information. The Proper Prop Shop may charge a fee in order to provide you with this record of your Personal Information. Where requests to access and amend your Personal Information are manifestly unfounded, excessive, or repetitive The Proper Prop Shop may charge an additional administrative fee or refuse the request.
  • Request to have your Personal Information corrected, destroyed or deleted. Please note that you can stop being a registered user by canceling your account. In this instance The Proper Prop Shop will only retain your Personal Information subject to any legislative requirement and/or our internal retention policy.
  • Us complying with your requests upon receipt unless we have credible reason why we cannot comply.
  • Us indicating where, if we cannot agree whether to correct or delete your Personal Information as requested, that a correction or deletion was requested but was not made.
  • Inform you if reasonably practicable, should we change your Personal Information and this has an impact on decisions about you.
  • Notify you of the action taken by us because of your request.
  • Notify you of unauthorised access to your Personal Information.
  • Provide you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request.
  • Submit a complaint to the Information Regulator.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences by adjusting your browser settings or using our cookie consent banner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:


The Proper Prop Shop
27 Frans Odendaal st, Weavind Park, Pretoria, 0184
083 270 7397